We have been doing this a long time and know how green cleaning should be performed – no chemical smells that hurt you, your kids or your pets.
Why we are different?
We are a large enough company to work any size home or business and have capacity to take jobs almost immediately – same day/next day service.
How soon can we respond to requests?
We read, respond, and work your email requests at least 18-20 hours per day, 7 days a week, 365 days a year. Our team is in the office 6 days a week if you do prefer to talk to someone through the phone.
What are the Office Hours?
We have an office staff to email and talk with you from 8AM to 5PM every week day and 8-3 PM on Saturdays
How can you get an estimate for an specific cleaning job?
We do free estimates (by phone/email) for you on jobs. We quit wasting time (yours and ours) going to homes as we can provide a cost range estimate as good over the phone or in email as seeing the place.
Do we take commercial jobs?
We take care of Gyms, Offices, Spas, Food Kitchens, Home Businesses, etc. Contact us for an estimate visit and let’s add you to our growing, happy, and healthy business cleaning service.
What if you have a problem with the service provided?
We have office managers that will intervene for you if you have any issues with the service. We work to a code of conduct that includes a fairness code to be just, right and fair to all.
When and how can you pay?
Payment is due immediately. For credit proven clients working with The Green Mop for a while, we accept payment within 5 business days. We accept; Cash, Credit Card, Check, Venmo, Paypal and Square Cash. Now also taking Bitcoin, Ehereum and Litecoin – ask for rates as it changes daily.
When do we clean?
Monday through Friday – generally 8:00 am – 4:30 pm – Usually team shows up between 8 to 8:30 am due to traffic issues and we can start last cleaning of the day no later than 3:30 pm – start of the 2 hour arrival window.
Saturday – 8:30-3:00 – Usually team shows up between 8:30-9:00 and start cleaning around 1-3 PM at the latest if there are enough homes on their route.
When we can not clean?
We are only closed 4 holidays per year; Christmas, New Year’s Day, 4th of July and Thanksgiving. Weather conditions may apply.